FAQ
Questions Frequent
Our customers often ask us:
How can I pay on Maka Store?
On Maka Store we accept different payment methods to facilitate your purchases. You can pay by credit card (Visa, MasterCard, American Express), PayPal, bank transfer and cash on delivery .
What are the delivery times?
Shipments on Maka Store are all express . After a day of processing and preparation of the package, delivery takes place within 2-3 working days throughout Italy . You will receive a tracking number to monitor your order as soon as the package is handed over to our trusted couriers.
How can I return an item?
If you wish to return an item, you can do so within 30 days of the purchase date . To initiate a return, contact our customer service to receive all instructions.
Is shipping always free?
Yes , on Maka Store shipping is always free throughout Italy , you will not pay any costs during checkout.
Can I change or cancel my order?
If you wish to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that if your order has already been shipped, you may need to wait for delivery and then return it.
Can I receive a welcome discount?
Maka Store rewards you! All subscribers to our Newsletters immediately receive a welcome discount code equal to an extra 5% discount on all products, with no minimum amount. Sign up and save.